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Terms & Conditions

Wooltex Cleaning & Household LLP — order, pricing, delivery, and claim terms.

Terms & Conditions

1. Orders

  • All orders are subject to acceptance by Wooltex Cleaning & Household LLP.
  • Minimum Order Quantity (MOQ) may apply to selected products.
  • Orders are processed subject to product availability.

2. Pricing

  • Prices are subject to change without prior notice.
  • All prices are exclusive of applicable GST unless otherwise specified.

3. Freight & Forwarding

  • Freight & Forwarding charges within Ahmedabad:
    • Up to 12 cartons: ₹1,200 + GST
    • Above 12 cartons: ₹75 per additional carton + GST
  • Freight charges for locations outside Ahmedabad will be charged as actual.

4. Taxes & Additional Charges

  • The following charges shall be borne by the buyer unless otherwise specified:
    • GST
    • Forwarding Charges
    • Additional Packing Charges
    • Transportation Charges
    • Insurance Charges
    • Any applicable local taxes, duties, or levies

5. Payment Terms

  • 100% advance payment is mandatory before dispatch of goods.
  • Dispatch will be processed only upon receipt of 100% payment.
  • No credit facility is available.
  • All banking and transaction charges, if any, shall be borne by the buyer.

6. Delivery

  • Delivery schedules are approximate and may vary depending on production, logistics, or unforeseen circumstances.
  • Wooltex Cleaning & Household LLP shall not be held responsible for delays caused by transport agencies or force majeure events.

7. Product Information

  • Product images are for illustration purposes only.
  • Actual product colours, packaging, and specifications may vary slightly due to continuous product improvement.
  • Wooltex Cleaning & Household LLP reserves the right to modify product specifications, packaging, or designs without prior notice.

8. Claims & Inspection

  • Any shortages, transit damages, or discrepancies must be reported within 48 hours of receipt of the goods.
  • Claims will be considered only after verification and prior approval by Wooltex Cleaning & Household LLP.

9. Product Inspection

  • All products are thoroughly inspected and quality-checked at our manufacturing facility prior to dispatch.
  • Any inspection or product-related claim, if required, shall be considered only at the factory premises.

10. Jurisdiction

  • All disputes shall be subject to the jurisdiction of the competent courts at Ahmedabad, Gujarat.

These terms apply to all wholesale, distributor, and OEM transactions with Wooltex Cleaning & Household LLP unless a separate written agreement states otherwise.

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